SGS Unveils Global Digital Trust Framework to Strengthen Confidence Across the Digital Ecosystem
SGS has introduced SGS DIGITAL TRUST: Across Technologies, Services and Organizations, a new global framework that unifies and enhances its digital trust services. Building on the company’s proven expertise, this initiative is designed to help organizations navigate today’s increasingly complex digital landscape with confidence and resilience.
Digital trust has been a long-standing strategic priority for SGS and now stands as one of the key pillars of its Strategy 27: Accelerating Growth, Building Trust, announced during the company’s 2024 Capital Markets Event. Coinciding with Cybersecurity Awareness Month, the launch of SGS DIGITAL TRUST reflects a renewed commitment to helping organizations address the evolving risks of the digital era while ensuring safety, privacy, and transparency.
In an age where artificial intelligence (AI), connected technologies, and digital infrastructures form the backbone of global industries, the need for reliable trust mechanisms has never been greater. The new framework provides a clear, structured, and unified approach to digital assurance, enabling customers to build, demonstrate, and maintain trust throughout the digital ecosystem.
At the heart of SGS DIGITAL TRUST are four strategic pillars that collectively cover every dimension of digital trust:
- Connected Products & Technologies – Focused on ensuring that connected and smart devices meet the highest standards of safety, security, and interoperability. This includes Internet of Things (IoT) solutions, consumer electronics, and industrial automation systems that require robust testing and certification.
- Digital Services & Infrastructure – Addressing the foundational elements of digital operations, this pillar supports secure cloud environments, telecommunications, data centers, and critical digital infrastructures. SGS provides assurance services that strengthen resilience against cyber threats and operational disruptions.
- Data & Artificial Intelligence – Dedicated to promoting fairness, transparency, and accountability in data handling and AI-driven systems. SGS offers assessments, validations, and audits to help organizations ensure compliance with evolving regulations and ethical standards related to data governance and algorithmic decision-making.
- Organizations & People – Recognizing that trust begins with people, this pillar focuses on the human and organizational aspects of digital trust. SGS supports organizations in building secure governance frameworks, conducting compliance audits, and training teams to foster a culture of cybersecurity and ethical digital behavior.
Collectively, these pillars address all key dimensions of digital trust—safety, cybersecurity, privacy, fairness, transparency, and sustainability. The framework is applicable across a broad range of industries, including critical infrastructure, medical technology, mobility, consumer electronics, and wireless communications. It also extends to payments, digital identity, telecommunications, space technology, and semiconductors, ensuring that every part of the digital economy can benefit from a structured approach to trust and assurance.
Through this integrated framework, SGS empowers clients to safeguard digital operations from design to deployment. Whether it involves secure planning, compliance auditing, technical evaluation, product testing, or continuous monitoring, the company serves as a trusted and independent partner dedicated to strengthening security and compliance in an increasingly connected world.
Speaking about the launch, Geraldine Picaud, CEO of SGS, emphasized the strategic significance of the initiative:
“As part of Strategy 27, digital trust is a key growth pillar for SGS. This new framework takes our expertise to the next level, reinforcing our role as an independent partner across the digital ecosystem.”
The unveiling of SGS DIGITAL TRUST represents a major step forward in aligning SGS’s capabilities with the rapidly changing demands of the digital age. As digital transformation accelerates across industries, trust has become a defining factor in sustaining business success and societal progress. With its global reach, technical depth, and independent assurance expertise, SGS is uniquely positioned to help organizations build and maintain that trust at every stage of their digital journey.
By integrating its digital trust services into a cohesive and consistent framework, SGS is not only simplifying the path to digital assurance for its clients but also reinforcing its long-standing mission—to make the digital world safer, more transparent, and more sustainable for all.